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Cookie Policy

Last Updated: January 2025

Introduction

This Cookie Policy explains how StallSync (“we”, “us”, or “our”) uses cookies and similar technologies to recognize you when you visit our platform. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, StallSync) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website.

Why Do We Use Cookies?

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our platform to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our platform.

Types of Cookies We Use

1. Essential Cookies

These cookies are strictly necessary to provide you with services available through our platform and to use some of its features.

  • Authentication Cookies: Remember when you're logged in
  • Security Cookies: Enable and support security features
  • Session State Cookies: Track your session state as you navigate

Duration: Most expire when you close your browser. Some persist for up to 30 days.

2. Performance and Analytics Cookies

These cookies collect information about traffic to our platform and how users use our platform. The information gathered does not identify any individual visitor.

  • Google Analytics: Understand how visitors engage with our platform
  • Performance Monitoring: Track page load times and error rates
  • Usage Analytics: Collect information about popular features

Duration: Typically persist for up to 2 years.

3. Functionality Cookies

These cookies recognize you when you return to our platform, enabling us to personalize content and remember your preferences.

  • User Preferences: Language settings, dashboard layout
  • Feature Settings: Selected filters, sort preferences
  • Timezone Settings: Display times in your local timezone

Duration: Typically persist for up to 1 year.

4. Targeting/Advertising Cookies

These cookies deliver advertisements more relevant to you and your interests. They also limit the number of times you see an advertisement and measure advertising campaign effectiveness.

  • Google Ads: Remarketing to visitors
  • Facebook Pixel: Tracking conversions from Facebook ads
  • LinkedIn Insight Tag: LinkedIn advertising and analytics

Duration: Typically persist for up to 1 year.

Specific Cookies We Use

Cookie NameTypePurposeDuration
supabase-auth-tokenEssentialAuthentication token30 days
_gaAnalyticsGoogle Analytics tracking2 years
_gidAnalyticsGoogle Analytics tracking24 hours
user_preferencesFunctionalityInterface preferences1 year
timezoneFunctionalityUser's timezone1 year

Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in our Cookie Consent Manager.

Cookie Consent Manager

When you first visit our platform, you will see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category

You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our footer.

Browser Controls

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit:

Third-Party Cookies

In addition to our own cookies, various third parties may set cookies when you visit our platform:

Payment Services

  • Stripe: Sets cookies for fraud prevention and payment processing

Analytics Services

  • Google Analytics: Usage analytics and performance monitoring

Advertising Partners

  • Google Ads: Advertising and remarketing
  • Facebook: Advertising and conversion tracking

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Email: hello@stallsync.co.uk